Self-Study Guide-PSPINV003 Finalise an investigation Diploma Units of competency CHCPRT002 Support

Units of competency CHCPRT002 Support the rights and safety of children and young people CHCCOM002 Use communication to build relationships CHCCCS016 Respond to client needs CHCCCS014 Provide brief interventions * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCSOL203 Assist with soil or growing media sampling and testing AHCWHS202 Participate in workplace health and safety processes AHCWRK211 Participate in environmentally sustainable work practices Elective units AHCMOM204 Undertake operational maintenance of machinery AHCPCM202 Collect

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

Units of competency HLTPAT004 Collect pathology specimens other than blood CHCPOL003 Research and apply evidence to practice HLTAHW027 Provide information and strategies in sexual health for women HLTAHW026 Provide information and strategies in sexual health for men CHCCDE004 Implement participation and engagement strategies CHCCCS014 Provide brief interventions CHCPRP001 Develop and maintain networks and collaborative partnerships If you require RPL Kits with comprehensive benchmarking

Units of competency CUAGRD411 Research and apply graphic design techniques CUADES302 Explore and apply the creative design process to 2D forms CUAGRD312 Use typography techniques CUADES411 Generate design solutions If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-PSPINV003 Finalise an investigation Diploma Units of competency CHCPRT002 SupportOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the