Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
This is to ensure each component of the learning and assessment tools demonstrate relevance and currency in the industry and meet training package and regulatory compliance requirements
knives and guides FWPCOT3282 Assess and maintain saw blade and sawing machine performance FWPCOT3287 Operate CNC equipment for grinding
policies and procedures in the construction industry Elective units CPCCCM2007 Use explosive power tools CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM2009 Carry out basic demolition RIICCM201E Carry out measurements and calculations CPCCSF2004 Place and fix reinforcement materials If you require RPL Kits with comprehensive benchmarking
with ASQA and other regulators
Session Plan-CUAIND211 Develop and apply creative arts industry knowledge Diploma Core units BSBCUE203 Conduct customerOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these