Self-Study Guide-HLTADM010 Facilitate a coordinated approach to client care UEG configure and secure a small

configure and secure a small office or home office network ICTNWK422 Install and manage servers ICTNWK424 Install and operate small enterprise branch networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking

Units of competency CHCPAS001 Plan for the provision of pastoral and spiritual care CHCPAS002 Provide pastoral and spiritual care CHCMHS001 Work with people with mental health issues CHCCCS016 Respond to client needs If you require RPL Kits with comprehensive benchmarking

Core units BSBSUS211 Participate in sustainable work practices RIICOM201E Communicate in the workplace RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIGOV201E Comply with site work processes/procedures (c) RIIERR302E Respond to local emergencies and incidents RIISTD202E Collect routine site samples MSL973025 Perform basic tests RIIMPO206D Conduct bulk water truck operations BSBTEC101 Operate digital devices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others SITHCCC001 Use food preparation equipment SITHCCC002 Prepare and present simple dishes SITHCCC005 Prepare dishes using basic methods of cookery SITHKOP001 Clean kitchen premises and equipment SITXCOM002 Show social and cultural sensitivity SITXFSA001 Use hygienic practices for food safety SITXFSA002 Participate in safe food handling practices SITXHRM001 Coach others in job skills SITXINV002 Maintain the quality of perishable items SITXWHS001 Participate in safe work practices Elective units SITHIND004 Work effectively in hospitality service Group A SITHCCC003 Prepare and present sandwiches Group B SITHCCC006 Prepare appetisers and salads Group B SITHCCC007 Prepare stocks

Self-Study Guide-HLTADM010 Facilitate a coordinated approach to client care UEG configure and secure a smallOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the