Learning and Assessment Kit-CHCCSM013 Facilitate and review case management FBP ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units BSBTEC201 Use business software applications ICTICT219 Interact and resolve queries with ICT clients ICTICT314 Connect internal hardware components (c) ICTSAS308 Run standard diagnostic tests (c) ICTICT303 Connect internal hardware components ICTICT310 Identify and use industry specific technologies If you require RPL Kits with comprehensive benchmarking

Units of competency AURVTN035 Apply original equipment manufacturer repair procedures during vehicle repairs AURAMA005 Manage complex customer issues in an automotive workplace AURANN011 Estimate and quote automotive body repairs * We can develop additional elective units that are not listed on request (Please contact us for further information)

selection and induction of staff BSBITU303 Design and produce text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

sterilisation and packaging processes HLTWHS003 Maintain work health and safety HLTWHS005 Conduct manual tasks safely Elective units BSBHRM415 Coordinate recruitment and onboarding BSBMED301 Interpret and apply medical terminology appropriately BSBPEF402 Develop personal work priorities HLTSTE006 Chemically disinfect reusable medical devices * We can develop additional elective units that are not listed on request (Please contact us for further information)

You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation

Learning and Assessment Kit-CHCCSM013 Facilitate and review case management FBP ethics and privacy policies inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to