Learner Resources-TLI30321 Certificate III in Supply Chain Operations RTO Policies and Procedures Units of competency AURETU006 Diagnose

Units of competency AURETU006 Diagnose complex faults in air conditioning and HVAC systems AURETR020 Diagnose and repair network electronic control systems AURETA006 Analyse and evaluate electrical and electronic faults in air conditioning and HVAC systems AURETH008 Diagnose and repair HVAC and rechargeable energy storage cooling systems in battery electric vehicle If you require RPL Kits with comprehensive benchmarking

implement and review a quality assurance program Electives AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts AHCBUS516 Develop and review a business plan AHCBUS517 Monitor and review business performance AHCCHM501 Develop and manage a chemical use strategy If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Core Units AURVLA001 Identify and report vehicle claim fraud indicators AURVNA001 Provide vehicle loss assessments and identify repair requirements AURVNA002 Provide vehicle total loss assessments AURVNA003 Review vehicle repair quotations AURVNA004 Apply insurance industry knowledge to vehicle loss assessments AURVNA005 Inspect quality of vehicle repair work AURVNA006 Identify and value vehicle salvage AURVNA008 Apply automotive body and paint knowledge to vehicle loss assessments AURVNA107 Apply automotive mechanical and electrical knowledge to vehicle loss assessments AURVNN101 Evaluate vehicle bodywork for damage and identify repair requirements AURVNP101 Evaluate vehicle paintwork for damage and identify refinish requirements Elective Units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAEA004 Manage environmental and sustainability best practice in an automotive workplace BSBLDR413 Lead effective workplace relationships

Units of competency AURBTR101 Inspect and service electric power-assisted bicycles AURBTR104 Diagnose and repair electric bicycles AURBTR103 Retrofit electric drivetrain systems to bicycles * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-TLI30321 Certificate III in Supply Chain Operations RTO Policies and Procedures Units of competency AURETU006 DiagnoseOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all