Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency FWPCOT3255 Apply silvicultural principles FWPCOT3257 Follow cultural heritage requirements FWPCOR2205 Follow WHS policies and procedures FWPCOT3313 Apply biodiversity protection principles FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBCRT402 Collaborate in a creative process SIRXQUA001A Develop innovative ideas at work * We can develop additional elective units that are not listed on request (Please contact us for further information)
ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK529 Install and manage complex ICT networks ICTNWK536 Plan
LLND Kit-SITHFAB027 Serve food and beverage RTO Policies and Procedures Units of competency SITXCCS007 EnhanceEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational