Unit Knowledge Guide-SITXCCS014 Provide service to customers Quote Units of competency FBPWIN2003 Conduct

Units of competency FBPWIN2003 Conduct sensory evaluation of wine SITXCCS003 Interact with customers FBPCDS2001 Conduct a standard product tasting FBPCDS2003 Sell cellar door products and services SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

operate and maintain pipeline stations and equipment PMAOPS222 Operate and monitor pumping systems and equipment PMAOPS223 Operate and monitor valve systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSMB301 Investigate micro business opportunities BSBCRT401 Articulate

Units of competency SISXFAC001 Maintain equipment for activities SISXEMR001 Respond to emergency situations SISOCHC001 Lead challenge course sessions

Units of competency ICTSAS308 Run standard diagnostic tests ICTICT302 Install and optimise operating system software ICTSAS305 Provide ICT advice to clients ICTSAS309 Maintain and repair ICT equipment and software ICTICT303 Connect internal hardware components ICTSAS310 Install

Unit Knowledge Guide-SITXCCS014 Provide service to customers Quote Units of competency FBPWIN2003 ConductOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner