SCORM Compliant Package-CUAWHS312 Apply work health and safety practices RII aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

CPCCCA3005B Construct ceiling frames

Units of competency FBPCHE5008 Ripen artisan cheese FBPFST4014 Apply sensory analysis in food and/or beverage production FBPCHE5006 Produce rennet coagulated artisan cheese FBPTEC4003 Control food contamination and spoilage FBPCHE5005 Produce lactic acid coagulated artisan cheese * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units HLTAID003 Provide first aid RIICOM301E Communicate information RIIENV201E Identify and assess environmental and heritage concerns RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIICAR301D Rehabilitate exploration site RIIEGS201D Operate in isolated and remote situations RIIEGS301E Operate and maintain instruments and field equipment RIIEGS302D Plan and undertake field trip RIIEGS303E Provide geological field assistance RIIEGS304E Mobilise equipment and materials RIIEGS305E Navigate in remote or trackless areas RIIMPO319E Conduct backhoe/loader operations If you require RPL Kits with comprehensive benchmarking

activities and tasks are mapped to the requirements of each unit of competency

SCORM Compliant Package-CUAWHS312 Apply work health and safety practices RII aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.