Learning and Assessment Kit-BSB20215 Certificate II in Customer Engagement CRICOS Forms procure and store construction materials

procure and store construction materials for building and construction projects CPCSUS4002 Use building science principles to construct energy efficient buildings BSBPMG422 Apply project quality management techniques CPCCBC4013 Prepare and evaluate tender documentation CPCCBC4052 Lead and manage teams in the building and construction industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURETU005 Retrofit and modify air conditioning and HVAC systems AURETU004 Diagnose and repair air conditioning and HVAC systems AURETU003 Service air conditioning and HVAC systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test network security ICTPMG501 Manage ICT projects ICTPRG418 Apply intermediate programming skills in another language ICTPRG503 Debug and monitor applications ICTPRG527 Apply intermediate object-oriented language skills ICTSAD501 Model data objects ICTSAD502 Model data processes ICTSAD506 Produce a feasibility report If you require RPL Kits with comprehensive benchmarking

Core units BSBCRT301 Develop and extend critical and creative thinking skills BSBWHS201 Contribute to health and safety of self and others CUAIND301 Work effectively in the creative arts industry Elective Units BSBCRT101 Apply critical thinking techniques BSBDIV301 Work effectively with diversity BSBFIA301 Maintain financial records BSBINN201 Contribute to workplace innovation BSBINN301 Promote innovation in a team environment BSBSUS201 Participate in environmentally sustainable work practices CUAANM301 Create 2D digital animations CUAANM302 Create 3D digital animations CUADIG301 Prepare video assets If you require RPL Kits with comprehensive benchmarking

Core units TLIB0002 Carry out vehicle inspection TLIC1051 Operate commercial vehicle TLID0020 Shift materials safely using manual handling methods TLIF0025 Follow work health and safety procedures TLIF2010 Apply fatigue management strategies Elective units TLIC3036 Apply safe car driving behaviours HLTWHS006 Manage personal stressors in the work environment TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) TLIA0004 Complete receival and despatch documentation TLID0015 Load and unload goods/cargo TLIE2007 Use communications systems TLIP2029 Prepare and process financial documents TLIU2012 Participate in environmentally sustainable work practices TLIU3014 Operate vehicle in an environmentally sustainable manner TLIO0003 Follow security procedures when working with goods and cargo * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSB20215 Certificate II in Customer Engagement CRICOS Forms procure and store construction materialsOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to